Here are some quick and easy tips on how to care for your Lenora Dame Studio pieces to prevent tarnishing, scratches and breakage. 

• Keep away from moisture
• Remove before swimming, bathing, or showering
• Remove bracelets & rings before washing hands
• Allow perfume, lotion, & skin care products to dry before wearing
• Remove when exercising
• Remove when sleeping
• Store in the bag provided or closed box

All items are made to order at the Lenora Dame Phoenixville studio. Orders are created and shipped within 3-5 business days after placing an order. We make every attempt to get your items to you as quickly as possible since we know you are excited for your new LD pieces! Please read our FAQ page for more information.

If something in your order didn’t work out, we always like to make it right with a refund or exchange. A refund will be given in the same form in which you paid once the item is received. Visit our full Returns & Exchanges page for more information.

Our Lenora Dame designs may contain elements of base metal, brass or tin alloy, copper, nickel, gold, silver, jet, copper, and lead. Some metals and finishes commonly used in jewelry making are an allergen to some people. Many of our One-of-a-Kind designs include vintage pieces where we are uncertain of the exact content of the materials. Some designs may also contain tree nut products which are also an allergen to some people, however, in these designs it is noted in the product description. Please consider this when making a purchase keeping your allergies in mind. Also, please keep your Lenora Dame pieces in a safe place and out of reach from small children due to the risk of choking and possible ingestion of lead and other heavy base metals. We want to keep our little fashionistas and future Lenora Dame customers safe!